Programme overview
ITIL 4 Specialist: Sustainability in Digital and IT provides structured, practical guidance in sustainability in digital and it, strategy, governance, and materiality, measuring the digital and it footprint. Participants learn how to apply ITIL concepts, practices, value streams, governance, measurement, and continual improvement to realistic digital product and service environments. The programme combines facilitated explanation, scenario analysis, group discussion, practical mapping activities, and exam-oriented knowledge checks so participants can connect the guidance with their roles and organisational priorities.
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